COVID-19 protection measures
Is Rent a car Dubai Royal open during the coronavirus outbreak?
Yes. Our car rental agency is open non-stop. We are here to serve those in need of a vehicle and to help those most affected by the corona, including healthcare professionals, emergency responders, emergency services, utilities, military, and local government. We are fully committed and ready to help you reach your desired destination.
Which car rental agency locations are open?
Our agency has recently taken additional precautions in light of the fight against the COVID-19 epidemic (Coronavirus). If you want to book a car or some other vehicle, you do not need to come to our office because you can pick it up at the airport or any other location in Dubai.
What are the working hours of the agency during the outbreak of coronavirus?
Our working hours did not change. We continue to work non-stop.
What is the current agency car rental process during the COVID-19 (Coronavirus) outbreak?
During this period, the process of renting a car remains the same. You can make a reservation through the website or by calling +381 65 202 77 77.
How does the return of rented cars during the coronavirus epidemic work?
If you are currently renting a car from us, you should return the vehicle to the agreed place and address. If you have additional questions regarding the options for returning the rented vehicle, please call us at +381 65 202 77 77.
Can you rent a car at the airport during a coronavirus outbreak?
Yes, our airport branch is open. Find a car rental location at the airport and start booking.
Is it safe to rent a car or another vehicle during the COVID-19 epidemic?
Yes. During this time, without exception, the safety of our clients, customers, associates, and the community remains our top priority. Although we have always had a very formal training process that instructs all employees on proper vehicle cleaning, employees are now being trained to implement new and more complex car and vehicle maintenance obligations that include detailed vehicle cleaning instructions, our office's cleaning procedures, and social distancing procedures.
Vehicle cleaning and disinfection
Each of our vehicles (cars, vans, jeeps, etc.) is thoroughly cleaned between each rental. Thorough cleaning includes washing, vacuuming, general wiping, and disinfection with a disinfectant that meets all the requirements of leading healthcare institutions, with special attention to more than 20 high-contact points, including:
- Key/key fob
- Steering wheel
- Steering column
- Seat belts
- Center console
- Door interiors
- Door pockets
- Interior door handles
- Exterior door handles
- Seat pockets/seat surfaces
- Areas between seats & consoles
- Areas between seats & doorjambs
- Cupholders / compartments
- Instrument panel
- Accessory panel/touchscreen
- Rearview mirror/side mirrors
- Visors/visor mirrors
- Dashboard / vents
- Gearstick/gear shift
- Trunk release
- Among any other high-touch areas
- and other parts that are sensitive to touch.
Royal Luxury Car Rental in Dubai also has measures to immediately isolate and quarantine each vehicle if necessary.